Welcome to The Towing Playbook

After 17 years in the towing industry and thousands of service calls, I decided to put everything I’ve learned into one place.

The Towing Playbook helps towing company owners, managers, dispatchers, and drivers build stronger businesses, better teams, and more profitable operations.

It’s more than a book—it’s a practical system built from real-world experience.

Inside you’ll find:

• Operating systems

• Dispatcher and driver training

• Management tools

• Forms and templates

• KPI tracking

• Standard operating procedures

• Lessons from real successes and mistakes

My goal is simple: help towing companies avoid costly mistakes and give them tools they can use right away.

Whether you’re a one-truck operation or an established company improving its systems, you’re welcome here.

I’ll be sharing free resources, industry insights, business tips, stories from the road, and updates as The Towing Playbook grows.

Thanks for joining the journey.

– Bob Cook
Founder, The Towing Playbook